SHIPPING
All UK order are sent via Royal Mail. 2nd class costs £2.95 and takes 2-5 working days. If you would like faster delivery you can pay to upgrade to Royal Mail 1st class delivery, with a 1 working day delivery time at a cost of £3.95. Tracked shipping to USA cost £7 with an estimated 5-10 working days delivery. Tracked European orders cost £5 with an estimated delivery time of 3-7 working days. All orders must be received before 12:00 noon to guarantee they can be processed and put in the post that day.
RETURNS
If for any reason you are not satisfied with your Tee, simply e-mail us info@shopcharlottewest.co.uk with your reasons for wanting an exchange or refund. Then return it to us within 14 days to receive an exchange or full refund. We strongly recommend that you send the return or exchange via recorded delivery. Returns address: Tee by Charlotte West returns, 15 Chinery Close, Chelmsford, Essex, CM17QY. As soon as we have received your return or exchange we will process your request.
If you have any questions they may be answered on our customer care page or you can always contact us on social media or email.
